Help Center
We're here to help
Guides, answers and direct support for your interview preparation.
How ICN Works
- 1Upload your resume and the job description you're targeting.
- 2ICN builds your Career Intelligence — a permanent profile of your strengths, stories and gaps.
- 3Prepare only the rounds you need: HR, Technical, Behavioural, ATS, Skill Gap, LinkedIn, Salary.
- 4Practise, track readiness and export your report before the interview.
FAQ
Does my Career Intelligence regenerate every time?
No. It is generated once and locked. It only changes when you upload a new resume or job description, or edit it yourself.
Why are modules prepared one at a time?
You only pay for what you need, and each module is built from your saved Career Intelligence — so it stays consistent.
Which file formats can I upload?
PDF, DOCX, PNG/JPG and plain text, up to 20 MB per file. You can also paste text directly.
How do I download a report?
Open any module or your dashboard report and use Export — it opens your device's print dialog, where you can save as PDF.
Is my data private?
Your resume and reports are visible only to your account. See the Privacy Policy for full details.